The Engaging Tweets widget section lists the conversations that generated the most activity.
As with other sections, this list can be filtered by specific stakeholder(s) by clicking on the desired stakeholder(s). Click on the stakeholder a second time to deselect them.
Highest Engagements
The Highest Engagements column lists the tweets that have received the most engagements for the selected time period ordered from the highest to the lowest. The number of engagements is listed below the tweet.
Tweet engagements are the total count of that tweet's retweets, mentions, replies, and quoted tweets.
The number filter can be used to expand the list from 50 to as many as 500.
The sort icon at the upper right of this column can be clicked to reorder this list by date, oldest to newest, and again to reverse the date order. Note: Once this option is used, the original list order by engagement can only be restored by refreshing the entire dashboard.
Click on the Twitter handle link to reveal the full profile and options to see this user's own tweets, mentions received, and its Healthcare Social Graph page.
Click on the tweet's timestamp to view the tweet and associated activity on Twitter.
There are three additional options for each specific tweet in this list: History, Filter, and Tag.
Click on History to view the history of activity on this tweet (as seen below). The time axis will change to fit the lifespan of the activity.
Click on Filter to either remove this tweet from the entire dashboard or to analyze this specific tweet. Analyzing the tweet reruns the list to show the highest engagements with the selected tweet. Note: Once this option is used, the original list can only be restored by refreshing the entire dashboard.
Click on the tag icon to add a unique tag to this specific tweet.
Conversation Threads
The Conversation Threads column lists up to 10 tweets ordered by the number of replies they received during the selected time period in the same dataset (for example, if the dataset is a hashtag, then the replies need to also contain that hashtag in order to be counted).
Click on the Replies icon below the tweet to view the entire conversation.
Polls
The Polls option will display only tweeted polls.
Research
The Research option will display only research-oriented tweets.
Like the Highest Engagements list, you have the same options to select the history, filter, and tag specific tweets.
Widget Options
The icons in the upper right corner of the section provide several additional options.
Add Notes: You can add notes for this specific widget section to display for yourself or other team members.
Table - The table icon changes the display to an Excel-like table. Click on the icon a second time to change the show back to the original format.
Export Tweets as CSV - Download the Tweets list (left column) into an Excel table file.
Export Threads as CSV - Download the Conversation Threads list (right column) into an Excel table file.
Export Polls as CSV - Download the Polls list into an Excel table file.
Export Research as CSV - Download the Research list into an Excel table file.
Read Help Article - The associated Help article will open in a new browser tab.
API Query - The code for the associated API query will display in a pop-up box.
Refresh - The section data will refresh.
Remove - This widget section will be hidden and removed from the dashboard. To view this widget section again, scroll to the bottom of the entire dashboard and click on the icon associated with this widget.