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F.A.Qs
Answers to frequently asked questions from the Symplur community

What's the difference between the SymplurRank and HSG Score?
What is this Symplur dashboard that has been shared with me?
How do I update my credit card, manage billing, etc.?
Is my dashboard private?
When sharing my dashboard, what is shared publicly?
How can I get access to historical Twitter data?
Why do I see duplicates of the same article?
Which contains more tweets, a Topic, or a Keyword?
Why do I see Influencers from the United States when I apply a location filter for Europe?