Symplur

Glossary of Terms

Learn how to tag specific tweets, forum posts, or articles for later retrieval, reporting, or organization

Tagging Tweets, Forums, and Articles

A unique view of the history of a tweet from a healthcare perspective

Tweet History

Curtis Farnham

User training and product overview of the different features and functionalities within Symplur

Help, Tutorials & Documentation

Create custom stakeholder categories for KOIs in Symplur

How to Create Custom Stakeholder Categories for KOIs

How To Videos

Clinical and NPI data for HCPs such as diagnosis seen, procedures done, licenses, prescriptions given, etc.

HCP Profile Data

HCP Profile

Overview of the functionality, settings and filters that impacts all areas of a dashboard

Dashboard Settings and Filters

Share your entire dashboard with clients and team members

Share Dashboard

PDF export of Dashboards

Dashboard Settings & Management

The algorithm used to measure influence and content in Symplur

SymplurRank

Identify and rank authentic influencers of any healthcare conversation

Healthcare Social Graph

Learn more about this ranking algorithm developed by Symplur

Influencers Ranked by Healthcare Social Graph Score

Rank Influencers

Learn how Symplur segments accounts and how you can create your own custom stakeholder segments

Healthcare Stakeholder Segmentation

Filter results for specific stakeholder groups at the widget level.

Stakeholder Labels

Stakeholders

Understanding the different search options in Symplur

Datasets

How to add keywords, Twitter handles, conferences, and hashtag datasets in Symplur

Add new keywords, Twitter handle, or hashtags

Understanding the difference between Keywords and Topics in Symplur

Difference between Keywords and Topics

Learn more about Topics in Symplur if you want to explore unfamiliar subject matters

Working with Topics

Boolean search and Symplur

Filter option when using various Profile Filters on a dashboard

Strict Filtering

The Table View provides more filtering options in all widgets

Table View

Identifying a Twitter Account's Location

Our product supports the various countries, people, and languages for Twitter profiles and tweets

Language Filtering Options

Filtering Data

A brief summary overview of the widgets feature

Widgets Overview

Write an executive summary or share notes about your dashboard with a client

Dashboard Notes

Audience Affinities

Displays quantitative data around the volume of data included in the dashboard

Summary

A curated list of public patient conversations

Forums

A powerful insight tool to understand the influential voices in your network

Network Analysis

Details on the most active and important voices in the conversation

Influencers

An overview of the most used keywords in the dashboard's conversations

Trending Terms

Displays the tweet volume over time with a variety of options to organize and display the data

Engagement Activity

Display the most shared content on Twitter from other social media platforms that pertain to your dashboard's conversations

Social Content

A table of tweets matching the specific search term

Tweet Transcript

Interpretation of the tweet activity into positive and negative sentiments

Sentiment Analysis

Conversations that generated the most activity

Engaging Tweets

This widget section displays photos, videos and GIFs that are trending in your dashboard's conversations

Visuals

Links most often associated with the dashboard's selected topic(s), keyword, or hashtag

Domains

A graph of frequently used hashtags in the tweets being surfaced on the dashboard