Help, Tutorials & Documentation

Glossary of Terms

Written by Tom Lee
Updated over a week ago

Tagging Tweets, Forums, and Articles

Learn how to tag specific tweets, forum posts, or articles for later retrieval, reporting, or organization

Written by Audun Utengen
Updated over a week ago

Tweet History

A unique view of the history of a tweet from a healthcare perspective

Written by Audun Utengen
Updated over a week ago

How to Create Custom Stakeholder Categories for KOIs

Create custom stakeholder categories for KOIs in Symplur

Written by Tom Lee
Updated over a week ago

HCP Profile Data

Clinical and NPI data for HCPs such as diagnosis seen, procedures done, licenses, prescriptions given, etc.

Written by Tom Lee
Updated over a week ago

Dashboard Settings and Filters

Overview of the functionality, settings and filters that impacts all areas of a dashboard

Written by Tom Lee
Updated over a week ago

Share Dashboard

Share your entire dashboard with clients and team members

Written by Audun Utengen
Updated over a week ago

PDF export of Dashboards

Create a PDF report of a whole dashboard

Written by Audun Utengen
Updated over a week ago

SymplurRank

The algorithm used to measure influence and content in Symplur

Written by Audun Utengen
Updated over a week ago

Healthcare Social Graph

Identify and rank authentic influencers of any healthcare conversation

Written by Audun Utengen
Updated over a week ago

Influencers Ranked by Healthcare Social Graph Score

Learn more about this ranking algorithm developed by Symplur

Written by Audun Utengen
Updated over a week ago

Healthcare Stakeholder Segmentation

Learn how Symplur segments accounts and how you can create your own custom stakeholder segments

Written by Audun Utengen
Updated over a week ago

Stakeholder Labels

Filter results for specific stakeholder groups at the widget level.

Written by Tom Lee
Updated over a week ago

Datasets

Understanding the different search options in Symplur

Written by Audun Utengen
Updated over a week ago

Add new keywords, Twitter handle, or hashtags

How to add keywords, Twitter handles, conferences, and hashtag datasets in Symplur

Written by Tom Lee
Updated over a week ago

Difference between Keywords and Topics

Understanding the difference between Keywords and Topics in Symplur

Written by Tom Lee
Updated over a week ago

Working with Topics

Learn more about Topics in Symplur if you want to explore unfamiliar subject matters

Written by Tom Lee
Updated over a week ago

Table View

The Table View provides more filtering options in all widgets

Written by Audun Utengen
Updated over a week ago

Identifying a Twitter Account's Location

Using the location filter in Symplur

Written by Tom Lee
Updated over a week ago

Language Filtering Options

Our product supports the various countries, people, and languages for Twitter profiles and tweets

Written by Audun Utengen
Updated over a week ago

Widgets Overview

A brief summary overview of the widgets feature

Written by Tom Lee
Updated over a week ago

Dashboard Notes

Write an executive summary or share notes about your dashboard with a client

Written by Tom Lee
Updated over a week ago

Audience Affinities

Learn more about audiences

Written by Tom Lee
Updated over a week ago

Summary

Displays quantitative data around the volume of data included in the dashboard

Written by Audun Utengen
Updated over a week ago

Forums

A curated list of public patient conversations

Written by Tom Lee
Updated over a week ago

Network Analysis

A powerful insight tool to understand the influential voices in your network

Written by Audun Utengen
Updated over a week ago

Influencers

Details on the most active and important voices in the conversation

Written by Audun Utengen
Updated over a week ago

Trending Terms

An overview of the most used keywords in the dashboard's conversations

Written by Audun Utengen
Updated over a week ago

Engagement Activity

Displays the tweet volume over time with a variety of options to organize and display the data

Written by Audun Utengen
Updated over a week ago

Social Content

Display the most shared content on Twitter from other social media platforms that pertain to your dashboard's conversations

Written by Tom Lee
Updated over a week ago

Tweet Transcript

A table of tweets matching the specific search term

Written by Audun Utengen
Updated over a week ago

Sentiment Analysis

Interpretation of the tweet activity into positive and negative sentiments

Written by Audun Utengen
Updated over a week ago

Engaging Tweets

Conversations that generated the most activity

Written by Audun Utengen
Updated over a week ago

Visuals

This widget section displays photos, videos and GIFs that are trending in your dashboard's conversations

Written by Audun Utengen
Updated over a week ago

Trending Articles

Links most often associated with the dashboard's selected topic(s), keyword, or hashtag

Written by Audun Utengen
Updated over a week ago

Domains

View the top shared domains in tweets

Written by Tom Lee
Updated over a week ago

Hashtags

A graph of frequently used hashtags in the tweets being surfaced on the dashboard

Written by Tom Lee
Updated over a week ago