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Help, Tutorials & Documentation
Help, Tutorials & Documentation
User training and product overview of the different features and functionalities within Symplur
39 articles in this collection
Written by
Curtis Farnham
Glossary of Terms
Written by
Curtis Farnham
Updated over a week ago
Tagging Tweets, Forums, and Articles
Learn how to tag specific tweets, forum posts, or articles for later retrieval, reporting, or organization
Written by
Curtis Farnham
Updated over a week ago
Tweet History
A unique view of the history of a tweet from a healthcare perspective
Written by
Curtis Farnham
Updated over a week ago
How To Videos
How to Create Custom Stakeholder Categories for KOIs
Create custom stakeholder categories for KOIs in Symplur
Written by
Curtis Farnham
Updated over a week ago
HCP Profile
HCP Profile Data
Clinical and NPI data for HCPs such as diagnosis seen, procedures done, licenses, prescriptions given, etc.
Written by
Curtis Farnham
Updated over a week ago
Dashboard Settings & Management
Dashboard Settings and Filters
Overview of the functionality, settings and filters that impacts all areas of a dashboard
Written by
Curtis Farnham
Updated over a week ago
Share Dashboard
Share your entire dashboard with clients and team members
Written by
Curtis Farnham
Updated over a week ago
PDF export of Dashboards
Create a PDF report of a whole dashboard
Written by
Curtis Farnham
Updated over a week ago
Rank Influencers
SymplurRank
The algorithm used to measure influence and content in Symplur
Written by
Curtis Farnham
Updated over a week ago
Healthcare Social Graph
Identify and rank authentic influencers of any healthcare conversation
Written by
Curtis Farnham
Updated over a week ago
Influencers Ranked by Healthcare Social Graph Score
Learn more about this ranking algorithm developed by Symplur
Written by
Curtis Farnham
Updated over a week ago
Stakeholders
Healthcare Stakeholder Segmentation
Learn how Symplur segments accounts and how you can create your own custom stakeholder segments
Written by
Curtis Farnham
Updated over a week ago
Stakeholder Labels
Filter results for specific stakeholder groups at the widget level.
Written by
Curtis Farnham
Updated over a week ago
Datasets
Datasets
Understanding the different search options in Symplur
Written by
Curtis Farnham
Updated over a week ago
Add new keywords, Twitter handle, or hashtags
How to add keywords, Twitter handles, conferences, and hashtag datasets in Symplur
Written by
Curtis Farnham
Updated over a week ago
Difference between Keywords and Topics
Understanding the difference between Keywords and Topics in Symplur
Written by
Curtis Farnham
Updated over a week ago
Working with Topics
Learn more about Topics in Symplur if you want to explore unfamiliar subject matters
Written by
Curtis Farnham
Updated over a week ago
Filtering Data
Boolean search and Symplur
What does Symplur support?
Written by
Curtis Farnham
Updated over a week ago
Strict Filtering
Filter option when using various Profile Filters on a dashboard
Written by
Curtis Farnham
Updated over a week ago
Table View
The Table View provides more filtering options in all widgets
Written by
Curtis Farnham
Updated over a week ago
Identifying a Twitter Account's Location
Using the location filter in Symplur
Written by
Curtis Farnham
Updated over a week ago
Language Filtering Options
Our product supports the various countries, people, and languages for Twitter profiles and tweets
Written by
Curtis Farnham
Updated over a week ago
Widgets
Widgets Overview
A brief summary overview of the widgets feature
Written by
Curtis Farnham
Updated over a week ago
Dashboard Notes
Write an executive summary or share notes about your dashboard with a client
Written by
Curtis Farnham
Updated over a week ago
Audience Affinities
Learn more about audiences
Written by
Curtis Farnham
Updated over a week ago
Summary
Displays quantitative data around the volume of data included in the dashboard
Written by
Curtis Farnham
Updated over a week ago
Forums
A curated list of public patient conversations
Written by
Curtis Farnham
Updated over a week ago
Network Analysis
A powerful insight tool to understand the influential voices in your network
Written by
Curtis Farnham
Updated over a week ago
Influencers
Details on the most active and important voices in the conversation
Written by
Curtis Farnham
Updated over a week ago
Trending Terms
An overview of the most used keywords in the dashboard's conversations
Written by
Curtis Farnham
Updated over a week ago
Engagement Activity
Displays the tweet volume over time with a variety of options to organize and display the data
Written by
Curtis Farnham
Updated over a week ago
Social Content
Display the most shared content on Twitter from other social media platforms that pertain to your dashboard's conversations
Written by
Curtis Farnham
Updated over a week ago
Tweet Transcript
A table of tweets matching the specific search term
Written by
Curtis Farnham
Updated over a week ago
Sentiment Analysis
Interpretation of the tweet activity into positive and negative sentiments
Written by
Curtis Farnham
Updated over a week ago
Engaging Tweets
Conversations that generated the most activity
Written by
Curtis Farnham
Updated over a week ago
Visuals
This widget section displays photos, videos and GIFs that are trending in your dashboard's conversations
Written by
Curtis Farnham
Updated over a week ago
Trending Articles
Links most often associated with the dashboard's selected topic(s), keyword, or hashtag
Written by
Curtis Farnham
Updated over a week ago
Domains
View the top shared domains in tweets
Written by
Curtis Farnham
Updated over a week ago
Hashtags
A graph of frequently used hashtags in the tweets being surfaced on the dashboard
Written by
Curtis Farnham
Updated over a week ago