One of the strengths of being an analytics platform focused exclusively on healthcare social media is that we can offer features with very deep healthcare integration. Healthcare Stakeholders is one of these core healthcare integrations.
In our healthcare stakeholder categorization, we employ a process of machine learning models, algorithms and manual human evaluation and quality control to categorize the top influencers of any given healthcare topic. We only categorize accounts that self-identify in their public bio description. With hundreds of millions of Twitter accounts in our database and new millions joining every year this will remain a continuously ongoing process.
Our objective is providing this functionality is to offer a way to listen to specific stakeholder voices in healthcare. We believe the solution to many of our ills in our industry would be unlocked if we simply are willing to listen to each other, and specifically listen to the more quiet voices in healthcare.
Default Healthcare Stakeholders
These are the platform default healthcare stakeholders available to all users.
- Patient Advocate
- Individual Health
- Individual Non-Health
- Org. Provider
- Org. Research/Academic
- Org. Government
- Org. Advocacy
- Org. Pharma
- Org. MedDevice
- Org. Media
- Org. Other Healthcare
- Org. Non-Health
Definitions: Please see this Google Spreadsheet for an explanation of definitions and examples.
Custom Healthcare Stakeholders
Users can create their own custom categories in addition to the default categories. An unlimited number of custom categories can be created, all of which are available to all team members (if any) within their organization. In this way, the categorization work of one user is automatically shared and available to all other team members. These custom categories are not available to other users outside your organization.
To create a new custom category simply select “Create Custom Category…” in the Healthcare Stakeholders dropdown on the Influencer report. After creating a custom category, you can add Twitter accounts to that category simply by selecting your custom category in the drop down while in the Influencer report.
You can delete a custom category on the Healthcare Stakeholder Settings under your account name in the menu. On this User Data page, you will also see the total number of users you and your team members have categorized and for which category.